Rent Guarantee Protection is a formal guarantee commitment — not an indemnity product. If a tenant fails to pay, the guarantee covers the outstanding rent on their behalf. There is no complicated process: notify us, and we act — pursuing the tenant and managing the legal process while keeping your rent coming in.
Maximum rent arrears covered per property
Legal fees covered for eviction proceedings
We handle defaults, evictions, and legal proceedings end-to-end
The guarantee covers the following — all grounded in a formal written commitment, not a discretionary arrangement.
Up to 24 months' rent covered when a tenant fails to pay. Your income continues — we pursue the tenant.
Up to £50,000 in legal costs for possession proceedings — serving notices, court fees, and representation.
Rent covered while the property is being repaired after the tenancy ends — up to 3 months where an eviction order was obtained.
We act quickly when arrears arise — the faster a default is flagged, the better the outcome for everyone involved.
From the first missed payment through to possession or settlement — we manage the full process so you don't have to.
Protection is available only for tenants who have passed our full referencing checks — reducing risk from the outset.
We run a full tenant reference — credit history, employment, right to rent, and more. Passing our checks is required before protection can be issued.
Once the reference is passed, the guarantee is confirmed for that property and in place from the tenancy start date.
If rent goes unpaid, notify us promptly. We take immediate steps — continuing your rent payments while initiating recovery and possession proceedings.
We manage the process through to resolution — recovering arrears or regaining possession — so you can focus on your next tenancy without disruption.
A few practical things worth knowing upfront:
Built for landlords and letting agents who want real, written income protection backed by a formal legal commitment — not a discretionary product with small print.
Speak to our team to find out how Rent Guarantee Protection works alongside our tenant referencing — and get your properties covered from day one.